Misr International Group
Office: 35 Al Obour Bldgs Salah
Salem Floor 22 Flat 8
Call us at
+2-02-2082299 - +20-2-20822298
or send us an email to:
Requirements for a valid procedure:
Proof of purchase (invoice number or copy)
Reason for return has to be valid and return acceptance conditions have to be met
Refund method that you would like and the necessary information associated (bank account number, etc.)
Sealed & In good condition
Should there be any item damaged due to our transportation, please contact our customer service within 24 hours for claim purposes.
Remember to send back all items including the free promotional items that came with the purchase. If forgotten, the return will not be accepted.
Once your product is retrieved we will perform a quality check.
Note that if the quality check is unsuccessful, you will not be refunded and will be sent back your product.
Do you provide International delivery?
Yes. You can contact us to check the shipping rate.
How do I return an item?
Please contact us through phone or leave us a message.
How do I track my order?
Once we receive your order our representative will call you to confirm all order details & delivery date.